I cannot say enough great things about Hometown Heat Pumps and their entire team. From start to finish they were professional but friendly and made this big decision for my home seem like second nature. They helped with all the questions I had and made sure I felt at ease with the process. The install was quiet (I barely knew they were here) and it finished an hour early and they took the time to show me how to use the unit and remote. I will use them for any future needs I have and strongly recommend them to anyone looking for heat pump service or install. Thank you guys for making this experience so wonderful for me!