Who We Are

We are a locally owned Maine company where providing excellent customer service and satisfaction is our #1 priority. Our team has a big heart and believes in putting your needs first. No question is too small, no problem is too big and every customer is very important to us!

Providing Fujitsu and Daikin Heat Pump installations, cleanings, repair, technical support, and free in-home consultations is our main focus. Our workers have exceptional skills, training and experience. We do things right, show up on time and do not cut corners. Your home will be treated with care and respect. Our technicians clean up after every job and pay attention to details.

We service the Newport, Maine area within an approximate 50 mile radius. We may travel further, just give us a call at 207-416-7629 and ask! You can also send us a text, email us at contact@hometownheatpumps.com, message us on Facebook or click the chat button in the bottom corner of the page.

Our Story

We decided to start a heat pump company because we didn’t agree with the way other companies were doing things. Other companies are more focused on how to make the most money instead of what is best for you. We want to be able to install heat pumps in the right location and with the correct size for what benefits you the most, not what is best for our pockets. Bigger isn’t always better when it comes to a heat pump. If a unit is oversized, it can malfunction in just a couple years and need to be replaced, costing you more money.

We will put heat pumps in difficult locations, even when other companies say it cannot be done. You should never have to empty a bucket of water, that’s crazy! The lines can be run properly for the drain to run outside. It’s not about how fast and easy we can do a job, it’s about how we can do it right without cutting corners and by making you completely satisfied. It’s your home!

Instead of installing a heat pump where we want to put it, we talk to you about what your heating and cooling needs are. This way we can correctly position and size the unit so it will give you the best output. It’s all about helping you save money on utility costs and being completely comfortable at the same time.

Our Team

 

Josh Whitcomb

Josh Whitcomb

Owner, Sales Manager, HVACR & Weatherization Technician, Service & Repair Supervisor

Christie Whitcomb

Christie Whitcomb

Owner, Customer Service Manager, Office Administrator

Hannah Yoder

Hannah Yoder

Customer Service Assistant, Executive Office Assistant

Chase Whitcomb

Chase Whitcomb

HVAC and Weatherization Technician

Danielle Rauscher

Danielle Rauscher

Customer Service Specialist, Office Assistant

James Pratt

James Pratt

HVACR and Weatherization Technician, Service & Repair Specialist

Rick Pooler

Rick Pooler

Sales Consultant, Customer Service Assistant

Shawn Rowe

Shawn Rowe

HVACR and Weatherization Technician, Customer Service Engineer

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Testimonials

What Our Customers are Saying

“Anytime you have people show up at appointed time and get right to work these days is a big plus. Everything was done quickly, operating instructions explained, cleanup inside an outside accomplished and we had heat within 3 hours of their arrival. We have had extremely low temps ever since the install and we are so pleased with how well it heats and how quiet the unit is. Should have done this a long time ago.”

Phyllis Ihle

Facebook

“Excellent service, Very competitively priced. They did a great job of explaining how the system works and I was amazed at how detailed at cleaning up after the install. In my case the install was done part way through a huge remodel and the area outside was still littered with debris from the demolition but Josh still took the time to pick up any little bits he dropped during the install. And unlike his competition he will not use your own kitchen sink to clean your heat pump he will take it outside out of the way to minimize mess.

Extremely happy and would highly recommend to anyone thinking of a heat pump.”

Ryan Stankevitz

Facebook

“They came and installed my heat pump while at the same time explaining how everything works and what the best way to operate it was for me. They were also excellent with the kids as they were nosy to see what was going on as well and might have been in the way a couple times. The heat pump has been working excellent for 3 days now and I couldn’t be happier with the heat it is producing in all the negative degree weather we have been having. Can’t wait to try out the A/C part of it this summer. Thanks again to the people at Hometown Heat Pumps.” Robert Shaw

Facebook

Send a Message

Reach Out

(207) 416-7629

contact@hometownheatpumps.com

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Our News & Announcements

New Refer-A-Friend Program

We’re excited to announce a New Refer-A-Friend Program to benefit Churches and Nonprofit Organizations! We have 2 programs available to help you earn some extra money for referring friends to Hometown Heat Pumps.  One program is for individuals and the other is to...

$500 has been unclaimed, anyone interested?

Would you like a chance to Win $500? Our winner and alternate winner from our February 2018 Contest for $500 off a heat pump have both decided not to claim their prize. Therefore we are going a different route to give away this $500 discount.  I know there are a lot...

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