Who We Are

We are a locally owned Maine company where providing excellent customer service and satisfaction is our #1 priority. Our team has a big heart and believes in putting your needs first. No question is too small, no problem is too big and every customer is very important to us!

Daikin, Fujitsu and Mitsubishi Heat Pump installations, cleanings, repair, technical support, and free in-home consultations are our main focus. Our workers have exceptional skills, training and experience. We do things right, show up on time and do not cut corners. Your home is treated with care and respect. Our technicians clean up after every job and pay attention to details.

We service as far North as Millinocket, as far soth as Portland, and all in between. Our office is located at 353 South Horseback Road, Burnham, ME across from Unity Pond. You can call us at (207) 948-7629, send a text to (207) 416-7629, email us at hello@hometownheatpumps.com, message us on Facebook or click the chat button in the bottom corner of the page.

Let’s talk! Give us a call at (207) 948-7629 or:

Let's talk! Give us a call at (207) 948-7629

Our Story

We didn’t like what we were seeing in the hvac industry, so we decided to start our own heat pump company. We knew we could do a much better job and provide a level of customer service people would be proud of and appreciate. Our focus is not on ourself, but to do what is best for your home and family. Bigger isn’t always better when it comes to a heat pump. If a unit is oversized, it can malfunction in just a few years and need to be replaced, costing you more money.

The best location of a heat pump is not what is quicker and easier for us, but what is right for you and your home’s layout and airflow. We install heat pumps in difficult locations where others say it can’t be done, if that is the proper placement for the unit. We can even install on an interior wall, as long as we have a way to get the lines to the outside. It’s not about how fast and easy we can do a job, it’s about how we can do it right without cutting corners. It’s your home!

We come out and talk to you about what your heating and cooling needs are and what goals you want to achieve with your new heat pump system. This way we can correctly position and size the unit so it will give you the best performance. It’s about helping you save money on heating and cooling costs so you have more room in your budget for daily needs. We can help make your home more comfortable with just a click of a button.

We are a company you can count on to be there for you for years to come!

Our Team

Office Support

You’ll talk to one of us when you call, email, text or message us on social media.

Christie Whitcomb

Christie Whitcomb

Owner, Customer Service Manager, Office Administrator

Josh Whitcomb

Josh Whitcomb

Owner, Sales Manager, HVACR & Weatherization Technician, Install, Service and Repair Manager

Danielle Rauscher

Danielle Rauscher

Customer Service Specialist, Office Assistant

Shaun Rowe

Shaun Rowe

Sales Consultant, HVACR and Weatherization Technician, Install, Service and Repair Supervisor

Hannah Yoder

Hannah Yoder

Customer Service Assistant, Executive Office Assistant

Ashley Rowe

Ashley Rowe

Office and Customer Service Assistant

Consultants

You’ll meet one of us when we visit you for your free in-home consultation.

Josh Whitcomb

Josh Whitcomb

Owner, Sales Manager, HVACR & Weatherization Technician, Install, Service and Repair Manager

Rick Pooler

Rick Pooler

Sales Consultant, Customer Service Assistant

Shaun Rowe

Shaun Rowe

Sales Consultant, HVACR and Weatherization Technician, Install, Service and Repair Supervisor

Austin Wood

Austin Wood

Sales Consultant, HVACR Technician

Technicians

You’ll see one of us when we come out to install your heat pump or service your system.

Josh Whitcomb

Josh Whitcomb

Owner, Sales Manager, HVACR & Weatherization Technician, Install, Service and Repair Manager

Shaun Rowe

Shaun Rowe

Sales Consultant, HVACR and Weatherization Technician, Install, Service and Repair Supervisor

James Pratt

James Pratt

HVACR and Weatherization Technician, Service & Repair Specialist

Austin Wood

Austin Wood

Sales Consultant, HVACR Technician

Chase Whitcomb

Chase Whitcomb

HVAC and Weatherization Technician

Jim Woodbury

Jim Woodbury

HVACR Technician

Questions to Ask Before Getting a Heat Pump

Ask a heat pump installer these questions before making a decision.

Are you a 3D, Diamond and Elite Dealer?

Yes, we are a Daikin 3D, Mitsubishi Diamond and Fujitsu Elite Dealer. Therefore, we are able to give a 12 year warranty of parts and 1 year warranty on labor when we register your heat pump. 

Do you register my heat pump?

Yes, while not all 3D, Diamond and Elite Dealers register your heat pump, we do to ensure you get the warranty you are entitled to. Once we register your heat pump, we will send you an email with your warranty information.

Do I get my rebate instantly?

Yes, we give all rebates instantly. We fill out all paperwork for you and then we wait the 6 weeks for the rebate to come back to us, so you can get the savings up front.

Will you service my heat pump?

Yes, at Hometown Heat Pumps, we’ll take care of you for years to come. We will repair, service and clean your system. We also provide free technical support if you need help using your remote or operating your heat pump.

OUR SERVICE AREA

TUBERCULOSIS

Reduced 69.01% after 60 minutes of iWave purification

CLOSTRIDIUM DIFFICILE (C-DIFF)

Reduced 86.87% after 30 minutes of iWave purification

MRSA

Reduced 96.24% after 30 minutes of iWave purification

STAPH

Reduced 96.24% after 30 minutes of iWave purification

AIRBORNE MOLD SPORES

Reduced 99.5% by iWave purification as tested by Green Clean Air

E.COLI

Reduced 99.8% after 15 minutes of iWave purification

 
EFFICIENT
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353 South Horseback Road
Burnham, Maine

Sunday
Closed

Mon - Fri
8:00AM - 7:00PM

Saturday
Closed

Stop by any time!