Maintenance

we’re here for you beyond install

At Hometown Heat Pumps, we want to be here for you beyond installation. We offer repairs, cleanings, a 12 year Labor Warranty, Wi-Fi Control, and more to help you love your heat pump for years to come!

Heat Pump Services

HEAT PUMP

ANNUAL CLEANINGS

Heat Pumps need to be cleaned professionally at least once a year for optimal operation and to maintain cost efficiency. It is best to have them cleaned in the fall after AC season to ensure they operate at peak performance through the winter, or to clean them before turning them off in seasonal homes. Having your heat pump cleaned every fall will ensure your coil & fan assembly are free and clear of dirt and dust. This will allow your heat pump to maintain efficiency, saving you the most money on your heating & cooling bills. A dirty coil will struggle to provide adequate heating and cooling for your home, resulting in higher electric costs. A clean heat pump will distribute clean, filtered air throughout your home at a much lower cost.

Hometown Club Membership is intended to make annual cleanings more affordable and accessible for all heat pump owners. With regular maintenance, your system is able to save you money on heating and cooling with increased efficiency and air flow. All members of the Hometown Maintenance Club recieve one free cleaning session per year as part of their membership plan.  With three different tiers to choose from, you can choose a membership plan that offers the maintenance and perks that you’re looking for such as free repair diagnostics ($150-$250 Value!), free replacement filters, discounts on heat pumps and air purifiers, and even more money-saving benefits!  Gold Club members are also eligible to recieve Double Referral Checks!

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1 Step 1

Schedule Cleaning


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REPAIRS

PRICE VARIES BASED ON REPAIRS NEEDED

IF YOU ARE HAVING A PROBLEM AND YOUR HEAT PUMP IS NOT OPERATING AS IT SHOULD, WE CAN HELP YOU OUT! WE WILL SERVICE & REPAIR HEAT PUMPS INSTALLED BY ANY COMPANY.

We begin by offering free troubleshooting over the phone. If a technician is needed, we will schedule a site visit. The technician will troubleshoot the problem and let you know of any issues detected with your system. 

You will be notified of any additional charges before continuing to complete the repair. Many problems can be easily fixed right over the phone, so give us a call for free technical support and troubleshooting!

Heat Pump Add-Ons

10 YR WARRANTY

$600 + $200 per additional indoor unit

IF COMPREHESIVE PROTECTION AGAINST UNEXPECTED MECHANICAL FAILURES

Our warranty agreement can be purchased within the first year following installation, even if your heat pump system wasn’t installed by us!

*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*

12 YR LABOR WARRANTY

$600 + $200 per additional indoor unit

IF COMPREHESIVE PROTECTION AGAINST UNEXPECTED MECHANICAL FAILURES

Our warranty agreement can be purchased within the first year following installation, even if your heat pump system wasn’t installed by us!

*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*

WEATHER CAP

FREE

KEEP YOUR OUTDOOR HEAT PUMP UNIT PROTECTED FROM THE ELEMENTS

Included for free with every heat pump we install, weather caps are vital to reducing excess defrost cycles and protecting your outdoor units from the elements (especially through Maine’s harsh winters!). No weather will be able to get in the way of your heat pumps keeping you comfortable.

WIFI ADD-ON

$550

CONTROL YOUR HEAT PUMP FROM YOUR SMART PHONE

With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone. 

SURGE PROTECTOR

$100

DEFEND AGAINST POWER SURGES AND ELECTRICAL STORMS

With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone. 

Maintenance

we’re here for you beyond install

At Hometown Heat Pumps, we want to be here for you beyond installation. We offer repairs, cleanings, a Peace of Mind 12-year Labor Warranty, Wi-Fi Control, and more to help you love your heat pump for years to come!

CLEANING

$150 FOR 1 INDOOR & 1 OUTDOOR UNIT + $75 PER ADDITIONAL INDOOR UNIT

HAVING YOUR HEAT PUMP SYSTEM PROFESSIONALLY CLEANED ONCE PER YEAR WILL HELP YOUR HEAT PUMP TO ENSURE OPTIMUM HEATING & COOLING, AS WELL AS ENERGY AND COST EFFICIENCY.

Our experts will check your system’s operation and temperatures. A mold inhibitor will be applied to help your heat pump stay clean for another year. We also clean each unit both inside and out, including the coil, fan assembly, fan casing, and more!

The pull-out filers need to be cleaned at least once a month or when they appear dirty; This can be done by yourself at home to preserve your system’s energy and cost efficiency between annual cleanings.

[[[["field15","contains","Email"]],[["show_fields","field16"]],"and"],[[["field15","contains","Phone Call"]],[["show_fields","field7"]],"and"],[[["field15","contains","Text"]],[["show_fields","field17"]],"and"],[[["field2","greater_than","0"]],[["show_fields","field19"]],"and"]]
1 Step 1

Schedule Cleaning


Preferred Contact Method
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right
FormCraft - WordPress form builder

REPAIR

PRICE VARIES BASED ON REPAIRS NEEDED

WE WILL SERVICE & REPAIR HEAT PUMPS INSTALLED BY ANY COMPANY

We begin by offering free troubleshooting over the phone. If a technician is needed, we will schedule a site visit. The technician will troubleshoot the problem and let you know of any issues detected with your system. 

You will be notified of any additional charges before continuing to complete the repair. Many problems can be easily fixed right over the phone, so give us a call for free technical support and troubleshooting!

Heat Pump

Add-Ons

12 YR WARRANTY

$600 + $200 per additional indoor unit

COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES

Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!

*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*

10 YR WARRANTY

$600 + $200 per additional indoor unit

COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES

Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!

*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*

WEATHER CAP

FREE

PROTECT YOUR OUTDOOR UNIT FROM THE ELEMENTS

Included for free with every heat pump we install, weather caps are vital to protecting your outdoor units from the elements (especially through Maine’s harsh winters!). No weather will be able to get in the way of your heat pumps keeping you comfortable.

SURGE PROTECTOR

$100

PROTECT YOUR SYSTEM FROM HARMFUL POWER SURGES

We highly recommend installing a surge protector with every heat pump installation. Power outages, lightning storms, and other electrical issues can impact your heat pump if it is not protected. Power surges also are not covered under the standard manufacturer’s warranty.

WI-FI ADD-ON

$550

CONTROL YOUR HEAT PUMP RIGHT ON YOUR PHONE

With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone.

CLEANING

$150 FOR 1 INDOOR & 1 OUTDOOR UNIT + $75 PER ADDITIONAL INDOOR UNIT

SAVE MONEY ON HEATING & COOLING AND BREATHE CLEANER AIR

Our experts will check your system’s operation and temperatures. A mold inhibitor will be applied to help your heat pump stay clean for another year. We also clean each unit both inside and out, including the coil, fan assembly, fan casing, and more!

The pull-out filers need to be cleaned at least once a month or when they appear dirty; This can be done by yourself at home to preserve your system’s energy and cost efficiency between annual cleanings.

[[[["field15","contains","Email"]],[["show_fields","field16"]],"and"],[[["field15","contains","Phone Call"]],[["show_fields","field7"]],"and"],[[["field15","contains","Text"]],[["show_fields","field17"]],"and"],[[["field2","greater_than","0"]],[["show_fields","field19"]],"and"]]
1 Step 1

Schedule Cleaning


Preferred Contact Method
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right
FormCraft - WordPress form builder

REPAIR

PRICE VARIES BASED ON REPAIRS NEEDED

WE WILL SERVICE & REPAIR HEAT PUMPS INSTALLED BY ANY COMPANY

We begin by offering free troubleshooting over the phone. If a technician is needed, we will schedule a site visit. The technician will troubleshoot the problem and let you know of any issues detected with your system. 

You will be notified of any additional charges before continuing to complete the repair. Many problems can be easily fixed right over the phone, so give us a call for free technical support and troubleshooting!

Heat Pump

Add-Ons

12 YR WARRANTY

$600 + $200 per additional indoor unit

COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES

Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!

*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*

10 YR WARRANTY

$600 + $200 per additional indoor unit

COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES

Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!

*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*

WEATHER CAP

FREE

PROTECT YOUR OUTDOOR UNIT FROM THE ELEMENTS

Included for free with every heat pump we install, weather caps are vital to protecting your outdoor units from the elements (especially through Maine’s harsh winters!). No weather will be able to get in the way of your heat pumps keeping you comfortable.

SURGE PROTECTOR

$100

PROTECT YOUR SYSTEM FROM HARMFUL POWER SURGES

We highly recommend installing a surge protector with every heat pump installation. Power outages, lightning storms, and other electrical issues can impact your heat pump if it is not protected. Power surges also are not covered under the standard manufacturer’s warranty.

WI-FI ADD-ON

$550

CONTROL YOUR HEAT PUMP RIGHT ON YOUR PHONE

With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone.

ANNUAL CLEANINGS WILL SAVE YOU MONEY AND HELP YOUR SYSTEM PERFORM AT ITS BEST

Contact Us

Have a question, want to schedule a free consultation, or do you need help with your heat pump? Fill out one of these forms below and we'll get back to you! If you do not hear from us, please check your email spam folder or give us a call at 948-7629!

General Question

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Schedule Consultation

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Customer Support

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