Maintenance

we’re here for you beyond install

At Hometown Heat Pumps, we want to be here for you beyond installation. We offer repairs, cleanings, our own Priority Peace of Mind 12-year Labor Warranty, and a 10 Year Commercial Parts & Labor Warranty to help you love your heat pump for years to come!

CONTROL YOUR SYSTEM FROM ANYWHERE IN THE WORLD AT THE PRESS OF A BUTTON

REPAIR

PRICE VARIES BASED ON REPAIRS NEEDED

IF YOU ARE HAVING A PROBLEM AND YOUR HEAT PUMP IS NOT OPERATING AS IT SHOULD, WE CAN HELP YOU OUT! WE WILL SERVICE & REPAIR HEAT PUMPS INSTALLED BY ANY COMPANY.

We begin by offering free troubleshooting over the phone. If a technician is needed, we will schedule a site visit. The technician will troubleshoot the problem and let you know of any issues detected with your system. 

You will be notified of any additional charges before continuing to complete the repair. Many problems can be easily fixed right over the phone, so give us a call for free technical support and troubleshooting!

CLEANING

$150 FOR 1 INDOOR & 1 OUTDOOR UNIT + $75 PER ADDITIONAL INDOOR UNIT ON MULTI SYSTEMS

HAVING YOUR HEAT PUMP SYSTEM PROFESSIONALLY CLEANED ONCE PER YEAR WILL HELP YOUR HEAT PUMP TO ENSURE OPTIMUM HEATING & COOLING, AS WELL AS ENERGY AND COST EFFICIENCY.

Our experts will check your system’s operation and temperatures. A mold inhibitor will be applied to help your heat pump stay clean for another year. We also clean each unit both inside and out, including the coil, fan assembly, fan casing, and more!

The pull-out filers need to be cleaned at least once a month or when they appear dirty; This can be done by yourself at home to preserve your system’s energy and cost efficiency between annual cleanings.

10 YR WARRANTY

$600 + $200 per additional indoor unit

OUR 10 YEAR WARRANTY COVERS BOTH PARTS AND LABOR FOR TEN YEARS, AND PROVIDES COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES YOUR SYSTEM MAY HAVE OVER THE LIFE OF THE AGREEMENT.

10 year warranty holders also get priority booking for repair appointments, so you’ll get an appointment as soon as possible. Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!

12 YR LABOR WARRANTY

$600 + $200 per additional indoor unit

OUR PRIORITY PEACE OF MIND 12 YEAR LABOR WARRANTY PROVIDES COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES YOUR SYSTEM MAY HAVE OVER THE LIFE OF THE AGREEMENT.

First Priority Peace of Mind Warranty holders also get priority booking for repair appointments, so you’ll get an appointment as soon as possible.

Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!

Heat Pump Add-Ons

Maintenance

we’re here for you beyond install

At Hometown Heat Pumps, we want to be here for you beyond installation. We offer repairs, cleanings, our own Priority Peace of Mind 12-year Labor Warranty, and a 10 Year Commercial Parts & Labor Warranty to help you love your heat pump for years to come!

Maintenance

we’re here for you beyond install

At Hometown Heat Pumps, we want to be here for you beyond installation. We offer repairs, cleanings, our own Priority Peace of Mind 12-year Labor Warranty, and a 10 Year Commercial Parts & Labor Warranty to help you love your heat pump for years to come!

CONTROL YOUR SYSTEM FROM ANYWHERE IN THE WORLD AT THE PRESS OF A BUTTON

WI-FI ADD-ON

$200

WI-FI ADD-ON IS AVAILABLE WITH ALL HEAT PUMP MODELS THAT WE INSTALL.

With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone. 

WEATHER CAP

FREE

KEEP YOUR OUTDOOR HEAT PUMP UNIT PROTECTED FROM THE ELEMENTS WITH A WEATHER CAP.

Included for free with every heat pump we install, weather caps are vital to protecting your outdoor units from the elements (especially through Maine’s harsh winters!). No weather will be bale to get in the way of keeping your heat pump going and keeping you comfortable.

SURGE PROTECTOR

$100

A SURGE PROTECTOR CAN PROTECT YOUR SYSTEM FROM POWER SURGES.

We highly recommend installing a surge protector with every heat pump installation. Power outages, lightning storms, and other electrical issues can impact your heat pump if it is not protected. Power surges also are not covered under the standard manufacturer’s warranty.

REPAIR

PRICE VARIES BASED ON REPAIRS NEEDED

IF YOU ARE HAVING A PROBLEM AND YOUR HEAT PUMP IS NOT OPERATING AS IT SHOULD, WE CAN HELP YOU OUT! WE WILL SERVICE & REPAIR HEAT PUMPS INSTALLED BY ANY COMPANY.

We begin by offering free troubleshooting over the phone. If a technician is needed, we will schedule a site visit. The technician will troubleshoot the problem and let you know of any issues detected with your system. 

You will be notified of any additional charges before continuing to complete the repair. Many problems can be easily fixed right over the phone, so give us a call for free technical support and troubleshooting!

CLEANING

$150 FOR 1 INDOOR & 1 OUTDOOR UNIT + $75 PER ADDITIONAL INDOOR UNIT

HAVING YOUR HEAT PUMP SYSTEM PROFESSIONALLY CLEANED ONCE PER YEAR WILL HELP YOUR HEAT PUMP TO ENSURE OPTIMUM HEATING & COOLING, AS WELL AS ENERGY AND COST EFFICIENCY.

Our experts will check your system’s operation and temperatures. A mold inhibitor will be applied to help your heat pump stay clean for another year. We also clean each unit both inside and out, including the coil, fan assembly, fan casing, and more!

The pull-out filers need to be cleaned at least once a month or when they appear dirty; This can be done by yourself at home to preserve your system’s energy and cost efficiency between annual cleanings.

12 YR LABOR WARRANTY

$600 + $200 per additional indoor unit

OUR PRIORITY PEACE OF MIND 12 YEAR LABOR WARRANTY PROVIDES COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES YOUR SYSTEM MAY HAVE OVER THE LIFE OF THE AGREEMENT.

First Priority Peace of Mind Warranty holders also get priority booking for repair appointments, so you’ll get an appointment as soon as possible.

Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!

10 YR WARRANTY

$600 + $200 per additional indoor unit

OUR 10 YEAR WARRANTY COVERS BOTH PARTS AND LABOR FOR TEN YEARS, AND PROVIDES COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES YOUR SYSTEM MAY HAVE OVER THE LIFE OF THE AGREEMENT.

10 year warranty holders also get priority booking for repair appointments, so you’ll get an appointment as soon as possible. Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!

Heat Pump

Add-Ons

WEATHER CAP

FREE

KEEP YOUR OUTDOOR HEAT PUMP UNIT PROTECTED FROM THE ELEMENTS WITH A WEATHER CAP.

Included for free with every heat pump we install, weather caps are vital to protecting your outdoor units from the elements (especially through Maine’s harsh winters!). No weather will be able to get in the way of your heat pumps keeping you comfortable.

SURGE PROTECTOR

$100

A SURGE PROTECTOR CAN PROTECT YOUR SYSTEM FROM POWER SURGES

We highly recommend installing a surge protector with every heat pump installation. Power outages, lightning storms, and other electrical issues can impact your heat pump if it is not protected. Power surges also are not covered under the standard manufacturer’s warranty.

WI-FI ADD-ON

$200

WI-FI ADD-ON IS AVAILABLE WITH ALL HEAT PUMP MODELS THAT WE INSTALL/

With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone.

ANNUAL CLEANINGS WILL SAVE YOU MONEY AND HELP YOUR SYSTEM PERFORM AT ITS BEST

TUBERCULOSIS

Reduced 69.01% after 60 minutes of iWave purification

CLOSTRIDIUM DIFFICILE (C-DIFF)

Reduced 86.87% after 30 minutes of iWave purification

MRSA

Reduced 96.24% after 30 minutes of iWave purification

STAPH

Reduced 96.24% after 30 minutes of iWave purification

AIRBORNE MOLD SPORES

Reduced 99.5% by iWave purification as tested by Green Clean Air

E.COLI

Reduced 99.8% after 15 minutes of iWave purification

 
EFFICIENT
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353 South Horseback Road
Burnham, Maine

Sunday
Closed

Mon - Fri
8:00AM - 7:00PM

Saturday
Closed

Stop by any time!