Hometown was extremely efficient in all that they did for me. They had a site visit and proposal done with a week and the work scheduled with two weeks. Most other installers were giving me a 2-3 month wait time. The techs who came out to do the install were friendly and knew what they were doing. The heat pump works great.

Hometown Heat Pumps was referred to us by a friend who was happy with their installation. Of the 3 places we had tour our home, listen to our needs, and give us quotes, we felt Hometown did the best job of really understanding what would best fit our situation and expectations and coming up with a creative solution within our budget. The installation was finished in a day, the tubing was kept inconspicuous, and the units are so quiet, I can barely hear them. We went from one window unit struggling to cool our large home, to a system that is effortlessly cooling the entire house during 100 degree days. Although we mostly bought the heat pumps for cooling, we know they will also help lighten the load of our other heating systems in the winter. We are very pleased with our experience and highly recommend Hometown Heat Pumps.

Very friendly and courteous and fast response. I would highly recommend them.

We had a fantastic experience from start to finish. I'd highly recommend them if you're looking for heat pumps.

Great job well done.would use again.

Super quick To respond to inquiry. Installation was scheduled a couple of weeks after consult. Consult was exactly that; a consult. Not a hard sell. Specific and detailed with everything laid out in simple terms. Install was done without fuss. Very much enjoying the aircon and looking forward to the heat later in the year.

Friendly people

great folks

Professional installation of two heat pumps. Very courteous technicians

Quick, super well priced, tops in service.

very professional got the job done quickly and explained it perfectly follow up excellent

We contacted Hometown Heat Pumps for a quote on a heating system for our new commercial location which was nearing completion on a renovation project that was moving very quickly. We received a response immediately and were able to schedule a walkthrough, and received a quote right away. Everyone we interacted with from Hometown Heat Pumps was very responsive, professional, friendly, and helpful. They had the entire system installed in less than 2 days. We are so glad that we went with Hometown Heat Pumps, I would recommend them to anyone whether it be residential or commercial customers. Thanks again!

Hometown installed a Daikin heat pump at my house on Aug 6, 2020 Corona time. (pandemic, not the beeyuh, unfortunately) Upon arriving at the scheduled time, the first thing they asked me was what covid precautions I would like them to use so I told them and they followed it the whole time they were here. Installation was impressive to say the least, very methodical and well thought out. They were finished AND cleaned up with the unit running in 2 hours and 50 minutes. You would think that they had done this before! 🙂 Then I got a thorough walk-thru on the use of the system. The unit performed flawlessly during the August heat wave, MUCH more capable than the new GE A/C unit that I was using prior the heat pump. This was absolutely a five-star installation and product plus with the instant rebate, you can't loose! Hometown ROCKS!

The installers were professional and hardworking. From quote to installation was very short, meaning they installed right away.

Excellent service. Chase and his crew were informative and made sure all my questions were answered prior to leaving. A down pour of rain didn’t keep them from completing the installation . I love the even cooling system and can hardly wait to see how the heating system can save me money . I would highly recommend Hometown heat pumps to anyone interested in a reliable, competent and professional company

I am very pleased with the product and the service which I received. Good company to deal with!!

Excellent service and easy to reach them. I’m so happy with the product and their service

Have used HHP for multiple Heat Pump installs and will use them again. Fantastic customer service (before and after sale), great products, very helpful staff. Highly recommended!

Couldn't recommend them enough! The techs and customer service are amazing. They answered all my questions and explained everything very thoroughly. Great company all around!

Hometown Heat Pumps installed a Daikin heat pump into our new home and it works great. I cannot thank them enough for scheduling our install within a week after receiving our home inspection and quote. The technicians that did the install were very personable and professional and did a great job explaining the product after the installation. I would highly recommend Hometown to anyone looking to have a heat pump installed into their home or business. Five Stars

Excellent service and their tech Scott was extremely helpful and honest explaining things to us. This guy and company want to do what is right for the customer. With this approach, they will build a relationship with the customer which will have us continue to use them in the future. You don't see this much in todays business environment. Of all the service work I have had done at my home over the years, nothing matches the level they bring and you feel comfortable and confident in dealing with them.

The team at Hometown Heat Pumps is phenomenal! From start to finish they made the process of choosing a pump and getting it installed a breeze. Christie got me all the information I needed and then some every step of the way so this big decision seemed perfect for me and my home! When the guys came to actually install the device, I barely noticed they were there and they finished an hour ahead of schedule - just another bonus. After finishing, I was walked through operation of my unit and my remote and within an hour my entire home was a comfortable 68 degrees (over 10 degrees cooler than it had been all morning). I am beyond happy with my purchase and will be using them in the future for any needs I have!

Very impressed with the professionalism and attention to detail during the install. Friendly, confident, and competent technicians, worked very quickly, very thorough. I would not hesitate to work with them again.

The installation of my Heatpumps went smoothly. They were on time and very proficient at their jobs. The technician was very knowledgeable and thorough when it came to showing me how to use it and answering any questions I had. I’m very satisfied with the results and would recommend them to anyone!

On time excellent service

From our initial visit with Danielle to the finished mini split install, it was a very courteous and professional experience. In 3 hours the install was complete. It is providing a nice heat level. We are extremely satisfied. Looking forward to the air conditioning this will provide.

Very friendly, professional sales people, answered all questions and provided alternatives and recommendations. Heat pump installation and electrical work was neat and efficient. Installer did the job as if he were doing it to his own home. A mirror below the minisplit location area had been moved prior to their visit and he located the unit so that when the mirror was reinstalled, it hung perfectly centered below the unit. His unprompted attention to this detail exemplified the pride he took in his work.

Highly recommend Home Town Heat Pumps. Very professional and courteous installers. Excellent products. Met and overcame any issues our 1790 home presented. If your in the market for heat pumps call Home Town!

Awesome people

installed heat pump

The people at Hometown were very friendly, helpful and professional. Our new heat pump was installed quickly and with minimal disruption. The tech clearly explained how the system worked and answered any questions we had.

Hometown heat pumps is a five star business from the first phone call I made til the day Josh and anther crew member showed up the whole process was flawless from that first call the girls in the office new just what they where talking about right on their game and knowledge qas just the way I love to to business im the type of person that knows what he wants before I make that call and they took it from their so im going to give them 10 stars if possible but reviews mean alot for a small Hometown business but since the day the job was done they have called me a few different times to check up and ask hows things going and did I have any questions or concerns about my heatpump so again from start and finish and beyond they reach out and check in with you so if your in need of a heatpump or have questions call them you will be glad you did can't say enough about the folks at Hometown heat pumps other then thank you all again. JERRY FROM VASSALBORO

Fantastic experience. Very professional in every aspect!!

Hometown Heat pumps were a pleasure to work with. Knowledgeable, prompt, and professional staff. And follow-up for any after service questions made us feel secure in knowing that if we have any problems, they will be there to help us out!

Tyler did an amazing job cleaning all units inside and outside. He answered all the questions I had and even provided some mind blowing maintenance tips. He is knowledgeable and was professional every step of the way and simplified every task so I was able to understand what he was doing. Highly recommend getting your heatpump(s) serviced with these guys. Thank you.

Service was excellent, rapid and punctual. Personnel professional and friendly. Operation of unit very well explained. Fully satisfied and highly recommend Hometown Heat Pump.

Excellent service. Very efficient, friendly and answered all my questions. From start to finish best service. No mess left behind inside or outside. Definitely recommend this company. Thank you for exceptional service.

This is zen excellent company. I am impressed with the men who installed my 3 heat pumps and the outside access. Their communication is excellent. They worked steadily on a very hot day outside. Answered my questions. They also have a good sense of humor which I appreciate. I highly recommend this company.

Very professional and knowledgeable. I highly recommend Hometown Heat Pumps if your looking for a Heat Pump!

Wonderful company to deal with! Would highly recommend them !!

My experience with Hometown Heat Pumps was excellent from the first phone call. The team was very responsive, helpful and quick to offer suggestions and information. On the day our heat pumps were installed, it was a hot, 98 degree day but that didn't prevent them from being both diligent and professional throughout the day. Every member was polite and helpful. I will recommend this company to anyone I know needing new ductless heat pumps.

Hometown installed new Daikin heat pumps on my house and did an incredible job. I received estimates from several other installers and I chose Hometown because price and their expert knowledge on the ideal layout. After installation, their design layout has performed very well keeping our entire home at a constant temperature. The interior and exterior components they installed are also aesthetically appealing. Their end product shows that they care about their work. I highly recommend them!

I can’t praise this company enough. From always answering my questions and knowing my name when I’ve called (even when I didn’t leave a message) to installing our huge systems all in one day, the owners and staff are exceptional. They were great with my small children following them around while they were installing everything. Super easy to get a hold of, talk to and very professional. Even if they didn’t beat out the price of their competitors (which they easily did!) their customer service goes above and beyond where they are the number one company I would recommend people to use. Free estimates and are extremely timely from start to finish. We even changed a few things right before install day and it was no problem for them even without notice. Ten out of ten best company ever.

The company was excellent. They gave us an appointment for an estimate for installing a heat pump in just a few weeks, and installed it just a few weeks later. They were patient with all of our questions. They did a very professional installation. the equipment works perfectly, and the customer service is outstanding.

3 of their crew showed up when they said they were going to, were very professional and completed the install very quickly. I am very pleased and would recommend them to any home owners looking for a "heat pump" installation. 👍👍

Wonderful company to work with. Very professional & accommodating. The workers did an excellent job. They are very respective & clean up everything when they are done. They made sure I was happy with everything they did before they left.

Professional, courteous, I felt very comfortable having these young gentleman in my home.

Prompt response to inquiries for installation of mini split heat pump.

Good job

I can’t say enough good about our experience with Hometown Heat Pumps, Inc. They responded quickly with our request for an evaluation of our needs, followed by an excellent, coherent estimate. The installation appointment was not soon after we agreed on the terms. The installation went flawlessly by their professional staff. They left things clean, with nothing for us to do except put back the rugs and furniture we moved out of their way. In today’s world, they are heads and shoulders above everyone else.