Maintenance
we’re here for you beyond install
At Hometown Heat Pumps, we want to be here for you beyond installation. We offer repairs, cleanings, a 12 year Labor Warranty, Wi-Fi Control, and more to help you love your heat pump for years to come!
Heat Pump Services
HEAT PUMP
ANNUAL CLEANINGS
It is recommended to professionally clean your mini-split system at least once per year for optimal performance and to keep the indoor air you breathe clean. An unmaintained system can lead to inefficient operation, higher heating and cooling costs, and dirty indoor air. A clean system will save you on energy costs and distribute clean, filtered air throughout your home. Pair this with a UV addon to turn your indoor unit into a high tech air purifier that reduces over 99.9% of many common contaminants in the air!
Cleaning Single-Zone Mini-Split
Clean Outdoor & Indoor Coils, Fan Assembly & Chassis, and Inspect Operation & Temperatures of One Outdoor with One Indoor Unit.
$175.00
Cleaning Multi-Zone Mini-Split
Clean Outdoor & Indoor Coils, Fan Assembly & Chassis, and Inspect Operation & Temperatures of One Outdoor Unit with up to Four Connected Indoor Units.
$325.00
REPAIRS
PRICE VARIES BASED ON REPAIRS NEEDED
IF YOU ARE HAVING A PROBLEM AND YOUR HEAT PUMP IS NOT OPERATING AS IT SHOULD, WE CAN HELP YOU OUT! WE WILL SERVICE & REPAIR HEAT PUMPS INSTALLED BY ANY COMPANY.
We begin by offering free troubleshooting over the phone. If a technician is needed, we will schedule a site visit. The technician will troubleshoot the problem and let you know of any issues detected with your system.
You will be notified of any additional charges before continuing to complete the repair. Many problems can be easily fixed right over the phone, so give us a call for free technical support and troubleshooting!
Heat Pump Add-Ons
10 YR WARRANTY
$600 + $200 per additional indoor unit
COMPREHESIVE PROTECTION AGAINST UNEXPECTED MECHANICAL FAILURES
Our warranty agreement can be purchased within the first year following installation, even if your heat pump system wasn’t installed by us!
*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*
12 YR LABOR WARRANTY
$600 + $200 per additional indoor unit
COMPREHESIVE PROTECTION AGAINST UNEXPECTED MECHANICAL FAILURES
Our warranty agreement can be purchased within the first year following installation, even if your heat pump system wasn’t installed by us!
*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*
WEATHER CAP
FREE
KEEP YOUR OUTDOOR HEAT PUMP UNIT PROTECTED FROM THE ELEMENTS
Included for free with every heat pump we install, weather caps are vital to reducing excess defrost cycles and protecting your outdoor units from the elements (especially through Maine’s harsh winters!). No weather will be able to get in the way of your heat pumps keeping you comfortable.
WIFI ADD-ON
$550
CONTROL YOUR HEAT PUMP FROM YOUR SMART PHONE
With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone.
SURGE PROTECTOR
$100
DEFEND AGAINST POWER SURGES AND ELECTRICAL STORMS
We highly recommend installing a surge protector with every heat pump installation. Power outages, lightning storms, and other electrical issues can impact your heat pump if it is not protected. Power surges also are not covered under the standard manufacturer’s warranty.
Maintenance
we’re here for you beyond install
At Hometown Heat Pumps, we want to be here for you beyond installation. We offer repairs, cleanings, a Peace of Mind 12-year Labor Warranty, Wi-Fi Control, and more to help you love your heat pump for years to come!
CLEANING
$175.00 – Cleaning Single-Zone Mini-Split
Clean Outdoor & Indoor Coils, Fan Assembly & Chassis, and Inspect Operation & Temperatures of One Outdoor with One Indoor Unit.
$325.00 – Cleaning Multi-Zone Mini-Split
Clean Outdoor & Indoor Coils, Fan Assembly & Chassis, and Inspect Operation & Temperatures of One Outdoor Unit with up to Four Connected Indoor Units.
Our experts will check your system’s operation and temperatures. A mold inhibitor will be applied to help your heat pump stay clean for another year. We also clean each unit both inside and out, including the coil, fan assembly, fan casing, and more!
The pull-out filers need to be cleaned at least once a month or when they appear dirty; This can be done by yourself at home to preserve your system’s energy and cost efficiency between annual cleanings.
REPAIR
PRICE VARIES BASED ON REPAIRS NEEDED
WE WILL SERVICE & REPAIR HEAT PUMPS INSTALLED BY ANY COMPANY
We begin by offering free troubleshooting over the phone. If a technician is needed, we will schedule a site visit. The technician will troubleshoot the problem and let you know of any issues detected with your system.
You will be notified of any additional charges before continuing to complete the repair. Many problems can be easily fixed right over the phone, so give us a call for free technical support and troubleshooting!
Heat Pump
Add-Ons
12 YR WARRANTY
$600 + $200 per additional indoor unit
COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES
Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!
*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*
10 YR WARRANTY
$600 + $200 per additional indoor unit
COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES
Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!
*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*
WEATHER CAP
FREE
PROTECT YOUR OUTDOOR UNIT FROM THE ELEMENTS
Included for free with every heat pump we install, weather caps are vital to protecting your outdoor units from the elements (especially through Maine’s harsh winters!). No weather will be able to get in the way of your heat pumps keeping you comfortable.
SURGE PROTECTOR
$100
PROTECT YOUR SYSTEM FROM HARMFUL POWER SURGES
We highly recommend installing a surge protector with every heat pump installation. Power outages, lightning storms, and other electrical issues can impact your heat pump if it is not protected. Power surges also are not covered under the standard manufacturer’s warranty.
WI-FI ADD-ON
$550
CONTROL YOUR HEAT PUMP RIGHT ON YOUR PHONE
With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone.
CLEANING
$175.00 – Cleaning Single-Zone Mini-Split
Clean Outdoor & Indoor Coils, Fan Assembly & Chassis, and Inspect Operation & Temperatures of One Outdoor with One Indoor Unit.
$325.00 – Cleaning Multi-Zone Mini-Split
Clean Outdoor & Indoor Coils, Fan Assembly & Chassis, and Inspect Operation & Temperatures of One Outdoor Unit with up to Four Connected Indoor Units.
Our experts will check your system’s operation and temperatures. A mold inhibitor will be applied to help your heat pump stay clean for another year. We also clean each unit both inside and out, including the coil, fan assembly, fan casing, and more!
The pull-out filers need to be cleaned at least once a month or when they appear dirty; This can be done by yourself at home to preserve your system’s energy and cost efficiency between annual cleanings.
REPAIR
PRICE VARIES BASED ON REPAIRS NEEDED
WE WILL SERVICE & REPAIR HEAT PUMPS INSTALLED BY ANY COMPANY
We begin by offering free troubleshooting over the phone. If a technician is needed, we will schedule a site visit. The technician will troubleshoot the problem and let you know of any issues detected with your system.
You will be notified of any additional charges before continuing to complete the repair. Many problems can be easily fixed right over the phone, so give us a call for free technical support and troubleshooting!
Heat Pump
Add-Ons
12 YR WARRANTY
$600 + $200 per additional indoor unit
COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES
Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!
*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*
10 YR WARRANTY
$600 + $200 per additional indoor unit
COMPREHENSIVE PROTECTION AGAINST ANY UNEXPECTED MECHANICAL FAILURES
Our warranty agreement can be purchased within the first two years following installation, even if your heat pump system wasn’t installed by us!
*ADDITIONAL CHARGES MAY APPLY IF PURCHASED AFTER THE DATE OF INSTALLATION*
WEATHER CAP
FREE
PROTECT YOUR OUTDOOR UNIT FROM THE ELEMENTS
Included for free with every heat pump we install, weather caps are vital to protecting your outdoor units from the elements (especially through Maine’s harsh winters!). No weather will be able to get in the way of your heat pumps keeping you comfortable.
SURGE PROTECTOR
$100
PROTECT YOUR SYSTEM FROM HARMFUL POWER SURGES
We highly recommend installing a surge protector with every heat pump installation. Power outages, lightning storms, and other electrical issues can impact your heat pump if it is not protected. Power surges also are not covered under the standard manufacturer’s warranty.
WI-FI ADD-ON
$550
CONTROL YOUR HEAT PUMP RIGHT ON YOUR PHONE
With this simple wireless add-on, you can easily control your system from anywhere in the world or from the convenience of your living room through the mobile app on your phone.
ANNUAL CLEANINGS WILL SAVE YOU MONEY AND HELP YOUR SYSTEM PERFORM AT ITS BEST
Contact Us
Have a question, want to schedule a free in-home consultation with one of our expert Design Consultants, or do you need some help with your heat pump? Fill out one of these forms below and we'll get back to you! If you do not hear from us, please check your spam folder or call our facility!
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