I cannot say enough great things about Hometown Heat Pumps!! I had been searching for MONTHS for a company to install a heat pump for us in our new cottage in South China. Why choose Hometown Heat Pumps? The people are so nice & friendly, they actually answer their phones, they respond to emails, they communicate exact times for appointments, they send reminders, they show up when they say they are going to, they offer financing, they installed within 2 weeks of the sales calls…. I could just keep going on and on!! The price was on point, they sold us the size unit we needed instead of trying to oversell. Every single person we encountered was amazing from the office staff to sales to the install. Thank you so much for making this process EASY and Painless!!! We look forward to continue to work with you on servicing our heat pump. Continue to do what you are doing.